Walk in Their Shoes has students try their user's task with one thing changed, such as thick gloves or one hand, and log what was hard, how it felt and how they got round it.
Beginner◷ 15–25 minFree · no login
Try it their way for five minutes.
Opening a jam jar in gardening gloves, students find they brace the jar against their body, which points to a design that holds the jar for them.
When to use it: During research, when the real user is hard to reach or the difficulty is physical (MYP Design Criterion A).
Discover: Find out what's really going on.
Your turn ↓
Do your user's task yourself with one thing changed, then write down what happened.
Describe them. Do not write anyone’s name.
Ideas: thick gloves, one hand only, sitting down, a 30 second limit, the hand you do not write with.
Before you start
Look back. What would you ask a real person now?
For teachers: Discover stage · 15-25m. Free, no login. One of the 44 design thinking tools on StudioLoom, which also puts them inside lessons so students’ thinking is saved with their project.